Compliance Policy
Last updated: 1 July 2026
This Compliance Policy describes the standards and controls applied by ToGetKey (“ToGetKey”, “we”, “us”, or “our”), operated by Omniscience Care Services Ltd, a company registered in England and Wales under company number 13719649, with its registered office at Dept 6378a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP, to ensure that our operations comply with applicable laws, regulations, and industry standards.
1. Our Commitment to Compliance
ToGetKey is committed to conducting its business honestly, ethically, and in full compliance with applicable laws and regulations in the jurisdictions in which we operate and in which our customers are located. This Compliance Policy applies to all products and services offered through togetkey.com, including digital game keys, gift cards, and software licences.
2. Regulatory Framework
Our operations are conducted in accordance with, among others, the following areas of law and regulation:
- Consumer protection legislation applicable in the United Kingdom and the European Union, including rules on distance selling, digital content, and pricing transparency.
- Data protection legislation, including the UK General Data Protection Regulation, the EU General Data Protection Regulation, and the UK Data Protection Act 2018.
- Anti-money laundering and counter-terrorist financing laws applicable to our payment processing activities.
- Financial services and payment services regulations applicable to online transactions and digital goods.
- Applicable export control, trade sanctions, and international sanctions regimes, including those administered by the United Kingdom, the European Union, and the United Nations.
- Intellectual property law, including copyright and trademark protections relevant to the digital products we distribute.
3. Anti-Money Laundering and Fraud Prevention
We work with regulated payment service providers who apply anti-money laundering, know-your-customer, and anti-fraud controls to transactions processed through the Site. We reserve the right to request additional verification information from customers where necessary to confirm the legitimacy of an order, to prevent fraud, or to comply with our legal and regulatory obligations. Orders that we reasonably believe to be fraudulent, unauthorised, or in breach of these obligations may be delayed, refused, or cancelled.
4. Sanctions and Trade Restrictions
ToGetKey does not knowingly provide products or services to individuals, entities, or in jurisdictions that are subject to applicable trade sanctions or export restrictions. We reserve the right to decline or cancel any order where we have reason to believe that completing the transaction would violate applicable sanctions or export control laws.
5. Data Protection Compliance
We process personal data in accordance with our Privacy Policy and applicable data protection legislation. Our compliance measures include limiting the collection of personal data to what is necessary, applying appropriate technical and organisational security measures, and honouring the rights available to data subjects under applicable law, including the rights of access, rectification, erasure, and objection.
6. Product Compliance and Vendor Standards
We take reasonable steps to source digital products, including game keys, gift cards, and software licences, from vendors and suppliers who represent that such products are genuine and lawfully distributed. Where region, platform, or activation restrictions apply to a product, this information is disclosed on the relevant product page prior to purchase.
7. Reporting Concerns
If you become aware of any activity on the Site that you believe may violate this Compliance Policy or any applicable law or regulation, we encourage you to report it to us using the contact details below. All reports will be treated seriously and reviewed in accordance with our internal procedures.
8. Changes to This Compliance Policy
We may update this Compliance Policy from time to time to reflect changes in applicable law, regulatory requirements, or our internal procedures. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Compliance Policy, please contact us at:
Omniscience Care Services Ltd
Dept 6378a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP
Email: support@togetkey.com